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Guide for TCS BPS Interview Questions

Quiz TCS BPS Interview Questions

10/120 Questions|Updated on 2024/08/16
Free Test
/ 10

Quiz

1/10
Core Topics
Which of the following is a key benefit of using teamwork in a business environment?
Select the answer
1 correct answer
A.
Increased individual workload
B.
Enhanced problem-solving capabilities
C.
Decreased communication
D.
Limited resource utilization

Quiz

2/10
Specific Canadian Focus
Which city is known as the cultural capital of Canada due to its vibrant arts scene and festivals?
Select the answer
1 correct answer
A.
Toronto
B.
Montreal
C.
Vancouver
D.
Ottawa

Quiz

3/10
Types of Questions
Which type of question asks for a detailed response or explanation rather than a simple "yes" or "no"?
Select the answer
1 correct answer
A.
Closed-ended Question
B.
Open-ended Question
C.
Rhetorical Question
D.
Leading Question

Quiz

4/10
Core Topics
What is the primary purpose of conducting market research in a business context?
Select the answer
1 correct answer
A.
To increase production costs
B.
To identify customer preferences and trends
C.
To limit product development
D.
To decrease sales strategies

Quiz

5/10
Specific Canadian Focus
What is the official bilingual status of Canada primarily a reflection of?
Select the answer
1 correct answer
A.
Historical alliances
B.
Immigration policies
C.
Cultural diversity
D.
The French and English languages

Quiz

6/10
Types of Questions
What type of question is used to guide the respondent toward a particular answer or viewpoint?
Select the answer
1 correct answer
A.
Open-ended Question
B.
Leading Question
C.
Clarifying Question
D.
Probing Question

Quiz

7/10
Core Topics
What is the primary goal of customer service?
Select the answer
1 correct answer
A.
To sell products
B.
To provide support and assistance
C.
To collect personal information
D.
To promote company policies

Quiz

8/10
Specific Canadian Focus
What is the longest river in the country?
Select the answer
1 correct answer
A.
Mackenzie River
B.
St. Lawrence River
C.
Fraser River
D.
Ottawa River

Quiz

9/10
Types of Questions
What is the best way to handle a conflict with a teammate?
Select the answer
1 correct answer
A.
Avoid the person
B.
Discuss the issue openly
C.
Complain to a supervisor
D.
Work independently

Quiz

10/10
Core Topics
Which skill is most important for handling difficult customers?
Select the answer
1 correct answer
A.
Technical knowledge
B.
Patience
C.
Selling skills
D.
Multitasking
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Info quiz:

  • Quiz name:TCS BPS Interview Questions
  • Total number of questions:120
  • Number of questions for the test:80
  • Pass score:70%
  • Number of topics:3 Topics
Study topics:Number of questions:
  • Core Topics:40 Questions
  • Specific Canadian Focus:40 Questions
  • Types of Questions:40 Questions

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