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Quiz

1/10
Numerical Reasoning
What is the difference in the average value of each sale for the bottom 95% of customers between 2018 and 2020?
2020 2019 2018
Profit £500,000 £250,000 £250,000
Revenue £7,500,000 £7,000,000 £6,000,000
Value of Assets £1,000,000 £1,200,000 £2,500,000
Liabilities £2,714,400 £2,860,000 £3,000,000
Annual Price Increase 0% 5% 10%
Revenue from Top 5% of Customers 50% 55% 60%
Total Customers 4000 5000 3000
Labour Costs £1,000,000 £1,250,000 £1,500,000
Number of Staff 20 35 30
  • Year 2018 Market Share: 55%
  • Year 2019 Market Share: 50%
  • Year 2020 Market Share: 45%
Select the answer
1 correct answer
A.
£115
B.
£125
C.
£135
D.
£145

Quiz

2/10
Critical Reasoning
You are monitoring how well your bank is processing customer complaints. How many Bank Account & Loan complaints were closed and not agreed by the bank over the year?
Quarter Type of Complaint Complaints Opened Complaints Closed Closed Under 12 Weeks (%) Agreed by Bank (%)
1 Bank Account & Loans 175000 145000 75 50
Personal Protection Insurance (PPI) 375000 325000 70 90
2 Bank Account & Loans 150000 150000 78 45
Personal Protection Insurance (PPI) 425000 375000 75 85
3 Bank Account & Loans 165000 175000 82 52
Personal Protection Insurance (PPI) 535000 525000 77 87
4 Bank Account & Loans 130000 140000 85 55
Personal Protection Insurance (PPI) 625000 585000 80 80
Job Test Grant Thornton online assessment Aptitude Test GB-JBT-PTT-GTNS-1661840569431 practice-test-q-5
Select the answer
1 correct answer
A.
308,000
B.
10,000
C.
302,000
D.
125,950

Quiz

3/10
Situational Judgement
You are working as a graduate trainee with a large IT company. The company has recently formed a new customer helpdesk department and you are working on a project led by the newly appointed helpdesk manager with a team of other graduate trainees. The project aim is to review the methods by which customers contact the helpdesk and to produce a series of recommendations for improvements.

You know the others working on the project and the team generally gets along fairly well. However, this is the first time you have all worked together and you can see that everyone has different priorities in terms of what improvements they want to see in the recommendations report. Your research has made it clear that customers who contact the helpdesk by telephone are costing the business significantly more than those who make contact via the internet. You anticipate some of your colleagues will be resistant to this approach from opinions they have been offering thus far. A meeting is booked for later in the week for everyone to present their findings and to come to an agreement on the report recommendations. Which strategy would you deploy?
Select the answer
2 correct answers
A.
Ask the helpdesk manager for a meeting prior to the one booked with the wider project team so that you can explain your findings and recommendations in advance. This will get buy-in from the project lead early on and they can then help generate support for your recommendations at the wider project team meeting later in the week.
B.
Circulate a detailed report to the project team prior to the meeting outlining the cost savings associated with your findings. Outline the various scenarios in which money will be saved including the spread sheets that you have used to model your findings. This ensures that meeting attendees can digest the information earlier and you will need less time on the day.
C.
Approach the meeting with an open mind, recognising that your colleagues may have uncovered some equally compelling information and data. Take the view that you will make your point clearly at the meeting but accept that other people may have a point of view that is preferable to your own.
D.
Spend time thinking about the likely objections that may be raised in relation to your suggestions based on what you have heard thus far. Use this information to draft a presentation that not only outlines the benefits of your findings but that also pre-empts the likely concerns of others and makes reference to how your recommendations can overcome them.

Quiz

4/10
Verbal Reasoning
Which of the following statements is not true?
Select the answer
1 correct answer
A.
You can speak to someone via the website 24 hours a day.
B.
You can book a holiday with call center staff any time of day.
C.
There are staff at many resorts and hotels who can help you book a holiday.
D.
Website bookings are welcome.

Quiz

5/10
Numerical Reasoning
What will the revenue be in 2023, if it grows at 20% every year after 2020?
2020 2019 2018
Profit £500,000 £250,000 £250,000
Revenue £7,500,000 £7,000,000 £6,000,000
Value of Assets £1,000,000 £1,200,000 £2,500,000
Liabilities £2,714,400 £2,860,000 £3,000,000
Annual Price Increase 0% 5% 10%
Revenue from Top 5% of Customers 50% 55% 60%
Total Customers 4000 5000 3000
Labour Costs £1,000,000 £1,250,000 £1,500,000
Number of Staff 20 35 30
  • Year 2018 Market Share: 55%
  • Year 2019 Market Share: 50%
  • Year 2020 Market Share: 45%
Select the answer
1 correct answer
A.
£12,960,000
B.
£13,260,000
C.
£13,560,000
D.
£13,860,000

Quiz

6/10
Critical Reasoning
Over the full year, how many complaints about PPI were not closed within twelve weeks?
Quarter Type of Complaint Complaints Opened Complaints Closed Closed Under 12 Weeks (%) Agreed by Bank (%)
1 Bank Account & Loans 175000 145000 75 50
Personal Protection Insurance (PPI) 375000 325000 70 90
2 Bank Account & Loans 150000 150000 78 45
Personal Protection Insurance (PPI) 425000 375000 75 85
3 Bank Account & Loans 165000 175000 82 52
Personal Protection Insurance (PPI) 535000 525000 77 87
4 Bank Account & Loans 130000 140000 85 55
Personal Protection Insurance (PPI) 625000 585000 80 80
Job Test Grant Thornton online assessment Aptitude Test GB-JBT-PTT-GTNS-1661840569431 practice-test-q-6
Select the answer
1 correct answer
A.
429,000
B.
439,000
C.
449,000
D.
459,000

Quiz

7/10
Situational Judgement
In light of recent disappointing sales figures, you and a number of colleagues have been asked to devise an initiative with the intention of creating more repeat business with new customers via the website. You have been asked to present the favoured approach to the MD, the Sales Director and the Finance Director. Which would you choose?
Select the answer
2 correct answers
A.
The most radical approach that brings with it the largest potential returns but that has the most associated risk. It goes against everything the business has done before but if it works it could have a startling impact.
B.
The approach that mirrors initiatives that have proven to be successful for the business previously. This harnesses methods that are known to work and will build upon previous success. The likely returns are less but there is almost zero risk.
C.
The approach that offers a more creative way of thinking about customers and how they interact with the website. The likely returns are fairly substantial and it offers a pragmatic approach to building revenue.
D.
It would make sense to provide a short overview of each approach so that the directors can feed into the decision-making process.

Quiz

8/10
Verbal Reasoning
Which of the following best describes what 'Travel With Us' offer?
Select the answer
1 correct answer
A.
They have a representative living in every hotel and resort.
B.
All hotels have at least two swimming pools.
C.
They can accommodate internet bookings for larger parties.
D.
They can call you to help make your booking at a time that suits you.

Quiz

9/10
Numerical Reasoning
How much has the value of the industry changed from 2018 to 2020?
2020 2019 2018
Profit £500,000 £250,000 £250,000
Revenue £7,500,000 £7,000,000 £6,000,000
Value of Assets £1,000,000 £1,200,000 £2,500,000
Liabilities £2,714,400 £2,860,000 £3,000,000
Annual Price Increase 0% 5% 10%
Revenue from Top 5% of Customers 50% 55% 60%
Total Customers 4000 5000 3000
Labour Costs £1,000,000 £1,250,000 £1,500,000
Number of Staff 20 35 30
  • Year 2018 Market Share: 55%
  • Year 2019 Market Share: 50%
  • Year 2020 Market Share: 45%
Select the answer
1 correct answer
A.
£5,557,576
B.
£5,657,576
C.
£5,757,576
D.
£5,857,576

Quiz

10/10
Critical Reasoning
At the end of Quarter 1, what was the number of Bank Account & Loan complaints that remained open?
Quarter Type of Complaint Complaints Opened Complaints Closed Closed Under 12 Weeks (%) Agreed by Bank (%)
1 Bank Account & Loans 175000 145000 75 50
Personal Protection Insurance (PPI) 375000 325000 70 90
2 Bank Account & Loans 150000 150000 78 45
Personal Protection Insurance (PPI) 425000 375000 75 85
3 Bank Account & Loans 165000 175000 82 52
Personal Protection Insurance (PPI) 535000 525000 77 87
4 Bank Account & Loans 130000 140000 85 55
Personal Protection Insurance (PPI) 625000 585000 80 80
Job Test Grant Thornton online assessment Aptitude Test GB-JBT-PTT-GTNS-1661840569431 practice-test-q-7
Select the answer
1 correct answer
A.
25,000
B.
30,000
C.
35,000
D.
40,000
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  • Quiz name:Grant Thornton online assessment
  • Total number of questions:173
  • Number of questions for the test:50
  • Pass score:80%
  • Number of topics:4 Topics
Study topics:Number of questions:
  • Critical Reasoning:81 Questions
  • Numerical Reasoning:34 Questions
  • Situational Judgement:32 Questions
  • Verbal Reasoning:26 Questions

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