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Guide for Civil Service Management Judgement practice test

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Quiz

1/10
Agile - Situational judgement
In an Agile environment, what is the role of the project manager?
Select the answer
1 correct answer
A.
To closely supervise team members and monitor progress at every stage
B.
To facilitate communication and collaboration between team members and stakeholders
C.
To make all decisions related to project scope and timelines
D.
To take a hands-off approach and let the team work independently

Quiz

2/10
Civil Service Behaviours - Situational judgement
You are working on an important project with your team, but one of your colleagues is consistently missing deadlines. What would you do?
Select the answer
1 correct answer
A.
Escalate the issue to senior management
B.
Speak to the colleague directly and ask if they need help
C.
Ignore the issue and hope it resolves itself
D.
Take over the tasks yourself to ensure they get done on time

Quiz

3/10
Collaborative - Situational judgement
You are leading a project team with members who have varying levels of expertise. One of your team members, who is less experienced, approaches you for help on a task they are struggling with. What do you do?
Select the answer
1 correct answer
A.
Provide them with detailed instructions on how to complete the task
B.
Ask other team members to help the struggling member
C.
Offer guidance and support, but allow them to work through the issue themselves
D.
Take over the task and complete it yourself

Quiz

4/10
Commitment to your work - Aspiration and engagement
What does it mean to be committed to your work?
Select the answer
1 correct answer
A.
To show up to work every day
B.
To put in effort and enthusiasm towards achieving work goals
C.
To clock in and out on time
D.
To complete assigned tasks but not go above and beyond

Quiz

5/10
Communication skills - Situational judgement
How would you communicate with a colleague who is not meeting their work targets?
Select the answer
1 correct answer
A.
Be confrontational and direct
B.
Schedule a private meeting to discuss the issue
C.
Ignore the issue and hope it resolves itself
D.
Criticize the colleague in front of others

Quiz

6/10
Conflict resolution - Situational judgement
As a manager, one of your team members has come to you with an issue they are having with another employee. What is the best approach to resolving this conflict?
Select the answer
1 correct answer
A.
Tell the team member to deal with it themselves
B.
Arrange a meeting between both employees to discuss the issue
C.
Ignore the problem and hope it goes away
D.
Take the side of the team member who came to you first

Quiz

7/10
Decisive - Situational judgement
You are leading a team of civil servants and the deadline for a project is fast approaching. One of your team members is continuously absent without providing any explanation. What do you do?
Select the answer
1 correct answer
A.
Ignore their absence and focus on completing the project.
B.
Ask the rest of the team to cover their workload.
C.
Discuss the situation with the absent team member and find out the reason for their absence.
D.
Report the team member to senior management.

Quiz

8/10
Desire to progress - Aspiration and engagement
In terms of aspiration and engagement, what is the most important factor for civil service management?
Select the answer
1 correct answer
A.
Demonstrating a willingness to learn
B.
Displaying leadership skills
C.
Being highly qualified
D.
Having extensive experience

Quiz

9/10
Empathetic - Situational judgement
You are a manager in a government department and one of your employees is going through a difficult personal situation. What would you do?
Select the answer
1 correct answer
A.
Tell them to leave their personal problems at the door.
B.
Offer support and be flexible with their workload.
C.
Tell them to take time off without pay.
D.
Ignore the situation and expect them to continue as normal.

Quiz

10/10
Important for line management roles - Situational judgement
You are a line manager and notice that one of your team members is frequently missing deadlines. What is the best course of action?
Select the answer
1 correct answer
A.
Fire the team member immediately
B.
Ask the team member if there are any issues causing the missed deadlines
C.
Ignore the missed deadlines and hope they improve
D.
Assign the team member more work to see if they can handle the workload
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Info quiz:

  • Quiz name:Civil Service Management Judgement practice test
  • Total number of questions:503
  • Number of questions for the test:60
  • Pass score:44%
  • Number of topics:12 Topics
Study topics:Number of questions:
  • Agile - Situational judgement:42 Questions
  • Civil Service Behaviours - Situational judgement:42 Questions
  • Collaborative - Situational judgement:42 Questions
  • Commitment to your work - Aspiration and engagement:42 Questions
  • Communication skills - Situational judgement:42 Questions
  • Conflict resolution - Situational judgement:42 Questions
  • Decisive - Situational judgement:42 Questions
  • Desire to progress - Aspiration and engagement:42 Questions
  • Empathetic - Situational judgement:42 Questions
  • Important for line management roles - Situational judgement:41 Questions
  • Leadership - Situational judgement:42 Questions
  • Time management - Situational judgement:42 Questions

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