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Quiz

1/10
Numerical Reasoning
What was the ratio of the cost of a Google click in April compared to the cost of a Facebook and Yahoo click in February? Public Service Civil Service Test Employment Practice Test GB-PBL-MPT-CST-1660062990703 quebec-class-5-permit-practice-test-q-1
Select the answer
1 correct answer
A.
1 : 0.90
B.
1 : 1.11
C.
1 : 1.27
D.
1 : 1.29
E.
1 : 3.00

Quiz

2/10
Customer Service Skills
When you believe you are entitled to a refund for train delays, what should you do initially?
Select the answer
1 correct answer
A.
Write a list of the delays you remembered experiencing.
B.
Look for evidence of which trains were delayed.
C.
Contact the credit card company.
D.
Try and make a claim from the train company.

Quiz

3/10
Judgment Skill
Vitamins A and D were discovered in the twentieth century.
Select the answer
1 correct answer
A.
Cannot Tell
B.
True
C.
False

Quiz

4/10
Verbal Reasoning
Which is the next logical image in the sequence? Public Service Civil Service Test Employment Practice Test GB-PBL-MPT-CST-1660062990703 quebec-class-5-permit-practice-test-q-67
Select the answer
1 correct answer
A.
A
B.
B
C.
C
D.
D
E.
E
F.
F

Quiz

5/10
Numerical Reasoning
If the cost of a Facebook click continued to decrease at the same rate as it did from April to May, how much will a click cost in July? Public Service Civil Service Test Employment Practice Test GB-PBL-MPT-CST-1660062990703 quebec-class-5-permit-practice-test-q-2
Select the answer
1 correct answer
A.
5.28 cents
B.
10.61 cents
C.
2.43 cents
D.
10.56 cents
E.
8.58 cents

Quiz

6/10
Customer Service Skills
You are working at a marketing firm. A colleague of yours has been working on a large campaign and has asked you to check their work for a client before they send it off for approval by the manager… What do you do?
Select the answer
2 correct answers
A.
Tell them you can’t look at their work because you’re busy but you’re sure the manager will check it for them.
B.
Briefly look through their work as they’re skilled at their job and probably haven’t made any mistakes.
C.
Provide a general over-view of their work and tell them some small changes to make it better.
D.
Carefully look through their work to make sure there are no mistakes that could have been missed.

Quiz

7/10
Judgment Skill
You are working in a school. Your class were supposed to have a computer science lesson; however, another class are using the computer room and won’t be done for some time, your class are getting agitated as they have nothing to do… What do you do?
Select the answer
2 correct answers
A.
Give your class a fun educational activity to do whilst they are waiting for the room to become available.
B.
Let your class play games whilst they are waiting for the room as there is nothing else to do.
C.
Ask the other class how long they will be as it is your classes turn for the computers and now your class is waiting.
D.
Let your class see what the other class are learning so they can try it out later in their class.

Quiz

8/10
Verbal Reasoning
Which is the next logical image in the sequence? Public Service Civil Service Test Employment Practice Test GB-PBL-MPT-CST-1660062990703 quebec-class-5-permit-practice-test-q-68
Select the answer
1 correct answer
A.
A
B.
B
C.
C
D.
D
E.
E
F.
F

Quiz

9/10
Numerical Reasoning
An advertiser spends 90 pence on Google clicks one day in February, assuming an FX rate of 1.60 cents to 1 pence.  How many clicks did he get? Public Service Civil Service Test Employment Practice Test GB-PBL-MPT-CST-1660062990703 quebec-class-5-permit-practice-test-q-3
Select the answer
1 correct answer
A.
7
B.
8
C.
9
D.
10
E.
11

Quiz

10/10
Customer Service Skills
You are working at a local community centre. One of the elderly visitors who comes in often has said that they usually spend the holidays alone as a lot of their family has kids which is why they come to the community centre often… What do you do?
Select the answer
2 correct answers
A.
Nothing, the visitor was probably making small talk and you are not required to do anything.
B.
Apologise to the visitor and find someone at the centre for them to talk to.
C.
Apologise to the visitor and attempt to find some common ground for conversation so they do not feel alone.
D.
Briefly touch on the topic and then go about your day as the visitor is likely to make friends at the centre.
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Info quiz:

  • Quiz name:Civil Service Test
  • Total number of questions:179
  • Number of questions for the test:50
  • Pass score:80%
  • Number of topics:4 Topics
Study topics:Number of questions:
  • Customer Service Skills:11 Questions
  • Judgment Skill:37 Questions
  • Numerical Reasoning:68 Questions
  • Verbal Reasoning:63 Questions

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