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Guide for Royal Mail Aptitude Test

Quiz Royal Mail Aptitude Test

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/ 10

Quiz

1/10
Attention to detail test
Which of the following options is the correct spelling of the word “necessary”?
Select the answer
1 correct answer
A.
Neccessary
B.
Necessery
C.
Necessary
D.
Nessessary

Quiz

2/10
Communication skills test
In which of the following situations would it be most appropriate to use informal language?
Select the answer
1 correct answer
A.
Writing a business email to a client
B.
Making a presentation to colleagues
C.
Sending a text message to a friend
D.
Conducting an interview with a potential employee

Quiz

3/10
Customer service scenario test
A customer calls with a complaint about a damaged item they received in the mail. What should you do first?
Select the answer
1 correct answer
A.
Offer a refund immediately
B.
Apologize for the inconvenience and ask for more details
C.
Transfer the call to a supervisor
D.
End the call

Quiz

4/10
Data interpretation test
In a survey conducted by Royal Mail, out of 500 respondents, 40% used the company's parcel delivery service. How many respondents used the service?
Select the answer
1 correct answer
A.
150
B.
200
C.
250
D.
300

Quiz

5/10
Numerical reasoning
What is the difference between the number of flights carrying ≥ 4 tonnes of cargo in February compared to May?
Tonnes per Hour February March April May
0 - 1.99 104 127 172 143
2.00 - 3.99 102 127 186 195
4.00 - 5.99 149 158 178 209
6.00 - 7.99 93 106 109 120
8.00 - 9.99 49 52 87 95
Select the answer
1 correct answer
A.
50
B.
84
C.
108
D.
133

Quiz

6/10
Logical Reasoning
Which of the following completes the series "2, 5, 9, 14, __"?
Select the answer
1 correct answer
A.
22
B.
20
C.
24
D.
18

Quiz

7/10
Personality and Aptitude Tests
You are working in a large high street retailer as part of their graduate scheme. Your supervisor has asked you to move onto the tills in the homeware department as they are really busy today with some unexpected deliveries. A customer approaches your till accompanied by a small baby in a pram and a toddler. The baby is crying and the toddler keeps touching the goods that are on sale by the tills. The customer is trying to take their goods out of their trolley. They look very distressed and keep telling the toddler not to touch anything, whilst trying to placate the crying baby. What would you do?
Select the answer
2 correct answers
A.
Ask the customer how their day has been and what they are doing later?
B.
Ask the customer what you can do to help them right now.
C.
Promise to finish the transaction as quickly as you can.
D.
Try and distract the toddler whilst the customer unloads the shopping.

Quiz

8/10
Logic & Verbal Reasoning
Which of the following statements is true regarding logical reasoning?
Select the answer
1 correct answer
A.
Logical reasoning is the ability to understand and analyze complex information.
B.
Logical reasoning involves using emotion and intuition to make decisions.
C.
Logical reasoning is not important in problem-solving or decision-making.
D.
Logical reasoning only involves understanding basic mathematical concepts.

Quiz

9/10
Attention to detail test
In a table, which column usually lists the categories or headings?
Select the answer
1 correct answer
A.
Row
B.
Heading
C.
Column
D.
Gridlines

Quiz

10/10
Communication skills test
Which of the following communication skills is most important for effective teamwork?
Select the answer
1 correct answer
A.
Active listening
B.
Persuasiveness
C.
Assertiveness
D.
Articulateness
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Info quiz:

  • Quiz name:Royal Mail Aptitude Test
  • Total number of questions:593
  • Number of questions for the test:45
  • Pass score:80%
  • Number of topics:9 Topics
Study topics:Number of questions:
  • Attention to detail test:50 Questions
  • Communication skills test:50 Questions
  • Customer service scenario test:50 Questions
  • Data interpretation test:50 Questions
  • Logic & Verbal Reasoning:10 Questions
  • Logical Reasoning:115 Questions
  • Numerical reasoning:100 Questions
  • Personality and Aptitude Tests:114 Questions
  • Situational judgement test (SJT):54 Questions

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