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Guide for TCS BPS Interview Questions

Quiz TCS BPS Interview Questions

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/ 10

Quiz

1/10
Adaptability and Learning Ability
How would you demonstrate adaptability in a rapidly changing work environment?
Select the answer
1 correct answer
A.
By strictly following the same routine every day.
B.
By resisting any changes to your tasks or responsibilities.
C.
By being open to new ideas and approaches to improve efficiency.
D.
By avoiding collaboration with colleagues to maintain focus.

Quiz

2/10
Behavioral and Situational Questions
During a team project, you notice that a teammate is consistently missing deadlines. How would you handle this situation?
Select the answer
1 correct answer
A.
Ignore the issue and hope it improves.
B.
Report them to your supervisor immediately.
C.
Discuss the problem with the teammate privately and offer help.
D.
Take over their tasks to ensure the project is completed on time.

Quiz

3/10
Communication and Interpersonal Skills
During a TCS BPS interview, how should you address a panel member if you forget their name?
Select the answer
1 correct answer
A.
Refer to them as "Sir" or "Ma'am"
B.
Guess their name based on what you think you heard
C.
Avoid addressing them directly
D.
Apologize and ask for their name again

Quiz

4/10
Company Knowledge
Which of the following best describes the primary business focus of TCS BPS?
Select the answer
1 correct answer
A.
Software development
B.
Business process services
C.
Hardware manufacturing
D.
Retail management

Quiz

5/10
Customer Service Orientation
What is the most important skill to have when dealing with an irate customer?
Select the answer
1 correct answer
A.
Technical knowledge
B.
Patience
C.
Quick typing speed
D.
Assertiveness

Quiz

6/10
Introduction and Self-Presentation
During a TCS BPS interview, what is the most appropriate way to introduce yourself?
Select the answer
1 correct answer
A.
By stating only your name and academic qualification
B.
By sharing detailed personal stories from your childhood
C.
By giving a brief overview of your professional background, skills, and how they align with the job role
D.
By asking the interviewer about their own career journey

Quiz

7/10
Problem-Solving and Analytical Skills
Which of the following steps is NOT typically part of a structured problem-solving approach?
Select the answer
1 correct answer
A.
Identifying the problem
B.
Generating possible solutions
C.
Implementing the solution immediately without analysis
D.
Evaluating the solutions

Quiz

8/10
Process and Domain Knowledge
What is the primary purpose of Business Process Services (BPS) in an organization?
Select the answer
1 correct answer
A.
To develop new software applications
B.
To handle non-core business functions
C.
To create marketing strategies
D.
To manage customer relationships

Quiz

9/10
Role-Specific Questions
During a TCS BPS interview, you are asked how you would handle a situation where you have multiple deadlines to meet. What is the best way to respond?
Select the answer
1 correct answer
A.
I would complete the tasks that I find most interesting first.
B.
I would prioritize the tasks based on their urgency and importance.
C.
I would start with the easiest tasks to get them out of the way.
D.
I would ask my manager to extend the deadlines.

Quiz

10/10
Technical Skills and Knowledge
What is the primary purpose of using a database management system (DBMS) in a business process?
Select the answer
1 correct answer
A.
To write code for software applications
B.
To store, retrieve, and manage data efficiently
C.
To create visual designs for user interfaces
D.
To develop network communication protocols
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Info quiz:

  • Quiz name:TCS BPS Interview Questions
  • Total number of questions:550
  • Number of questions for the test:100
  • Pass score:70%
  • Number of topics:11 Topics
Study topics:Number of questions:
  • Adaptability and Learning Ability:50 Questions
  • Behavioral and Situational Questions:50 Questions
  • Communication and Interpersonal Skills:50 Questions
  • Company Knowledge:50 Questions
  • Customer Service Orientation:50 Questions
  • Introduction and Self-Presentation:50 Questions
  • Problem-Solving and Analytical Skills:50 Questions
  • Process and Domain Knowledge:50 Questions
  • Role-Specific Questions:50 Questions
  • Technical Skills and Knowledge:50 Questions
  • Time Management and Organizational Skills:50 Questions

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